Virtual exhibition BUSINESS-INFORM 2018

Static Control Honored with Customer Service of the Year Award

Company reports from another successful Paperworld 

Sanford, N.C. – (February 11, 2019) – Static Control was honored at the recent Recycler Award event held during this year’s Paperworld tradeshow in Frankfurt, Germany. Static Control received the coveted Customer Service of the Year award, the second time the company has received this honor.

“We’re absolutely delighted,” explained Static Control's CEO Ken Lalley, who accepted the award for the company. “It’s a reflection of our commitment to our customers. We’re thrilled – thank you to our customers, and all who voted for us!”

Static Control has won a Recycler Award annually since the ceremony started in 2015. Previous accolades include two “Supplier of the Year” awards and an “Innovation of the Year” honor.  

Lalley added, “Without the continued support of the remanufacturing industry, we wouldn’t have been nominated. We will continue our deep commitment to working hard and maintaining the highest level of service our customers deserve.”

The award was the zenith for the company during a successful Paperworld show. Static Control played host to a consistently packed stand, with many face-to-face meetings between customers and sales team members.

Static Control’s General Sales Manager Paul Needham presented information at the show about the decaBDE issue rippling through the industry. “The issue is widespread, and it impacts compatible and remanufactured cartridges, along with components. As an industry, we must work together to hold plastic suppliers to the standards that have been set forth in environmental regulations.”

Static Control’s European cartridge and component offering comply with RoHS and REACH standards.

Needham looks forward to next year’s event. “For us, it is a great opportunity to meet with a lot of our European partners,” he said. “It’s an important time in our industry, and it’s a great opportunity to discuss the many changes along with the growth opportunities, with our customers.”

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For 30 years, Static Control has developed and manufactured the toner, microchips and components that go inside of printer cartridges from its world headquarters in Sanford, North Carolina, USA. Building upon its reputation as the technology and quality leader of aftermarket imaging systems, Static Control brings new levels of stability to the industry though its finished cartridge offerings. To learn more, visit www.scc-inc.com.

Sanford, N.C. – (January 11, 2019) – In December, Static Control responded to allegations of an unauthorized substance being in a limited number of cartridges based on an article in the German publication Digital Imaging. 

Static Control investigated internally and sent cartridges and components used for remanufacturing cartridges to LGA, a third-party, independent laboratory based in Germany for immediate testing. The investigation revealed the majority of Static Control cartridges and components complied with all applicable environmental regulations but a small number of cartridges contained a fire-retardant chemical that is restricted by RoHS.  

LGA also discovered that some of the Static Control cartridge models previously alleged in the original article to contain the chemical were actually found to comply with the regulations, contradicting the report supplied. The inconsistent test results further fueled Static Control’s desire to investigate this issue thoroughly. The issue relates to using recycled plastics. The chemical is specifically used to aid the use of recycled plastics.

Static Control began an audit of all plastics in our product line, both for cartridges and components to ensure either new plastics were used or the recycled product was free of the flame-retardant chemical.  

In addition, we tested offerings from a broad selection of the industry with both cartridges and components, including some of our competitors. The fire-retardant chemical was found in the vast majority of the industry samples tested and in all of the competitor cartridges and components submitted to our laboratory. These results indicate that the fire retardant’s s presence is endemic in the industry and affects compatible cartridges, remanufactured cartridges and components. 

We have discussed the implications of the testing with ETIRA and fully expect to provide more information in the coming weeks.  

Since our December announcement, Static Control’s European cartridge offering has been free of the fire retardant- chemical. Since our audit, we can confirm that all Static Control components and cartridges sold at this time in Europe comply with RoHS and REACH requirements. 

As always, Static Control remains diligent in complying with all applicable environmental regulations around the world and will continue to take all necessary steps to remain RoHS and REACH compliant. 

STATIC CONTROL ADDRESSES PLASTICS ISSUE

25 / 12 / 2018

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Static Control’s Skip London Awarded Diamond Pioneering Award 

Sanford, N.C. – (November 2, 2018) – Static Control’s long-time General Counsel William “Skip” London received the Diamond Pioneering Award at this year’s RT Media Global Industry Awards Ceremony held at the Remaxworld Expo show in Zhuhai, China. The award was given to him in recognition of London’s continual fight for the aftermarket in courthouses around the world.

“For almost thirty years, Skip has worked tirelessly as an advocate for the imaging industry aftermarket. His work, under the auspices of Static Control and on behalf of the Int’l ITC and its members, went unheralded. He was the unsung hero of the aftermarket, and that never slowed him down,” said Tricia Judge, executive director of the International ITC and one of the judges of the award.

“Skip’s command of the industry’s many complicated legal issues has led to so many industry successes. When they established the Diamond Pioneering Award for an industry leader, I immediately thought of Skip, and I nominated him. Apparently, many other smart people in the industry knew about Skip’s dedication, and he won this very special award. Skip deserves all the accolades, but would be the first one to defer them to someone else. He is an industry pioneer, and has always been there when the industry needed him and his razor-sharp legal mind. Art Diamond would wholeheartedly agree that Skip deserves this award.”

The award is named after Art Diamond, an imaging industry icon who passed away in 2016. Nominations were received earlier this year, and an independent panel of 14 judges from eight countries selected London as this year’s recipient.

 “I first entered the aftermarket in 1991 representing Static Control. In those years, Static Control has been involved in cases that mattered not just to Static Control but to the aftermarket as whole. I’m proud of the aftermarket’s right to exist,” said Londonin his acceptance speech. “While the people and cases change through the years, one thing has remained constant – the aftermarket’s ability to adapt and change.”

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For 30 years, Static Control has developed and manufactured the toner, microchips and components that go inside of printer cartridges from its world headquarters in Sanford, North Carolina, USA. Building upon its reputation as the technology and quality leader of aftermarket imaging systems, Static Control brings new levels of stability to the industry though its finished cartridge offerings. To learn more, visit www.scc-inc.com.

Static Control Reports from Successful Seminar in Ukraine 

Sanford, N.C. – (October 23, 2018) - Static Control recently supported its authorized Ukrainian distributor, Makkon LLC, by attending a seminar in late September, during which two of Static Control’s employees flew across Europe to participate.

Static Control has been a market leader in toner and component shipments to the Ukraine for the last 20 years and continues to strengthen its position. Makkon has always demonstrated a great enthusiasm toward Static Control’s products. Over the years, the two companies have developed a strong relationship and continue to work together day-after-day to best serve their customers and increase their network.

Makkon invited Static Control to participate at their annual dealer seminar held in Kiev, Ukraine in late September. With more than 30 representatives from 22 Ukrainian companies present, this exclusive event was a success. Employees from both Static Control and Makkon presented during the seminar.

The seminar started with a talk from the General Director of Makkon, Vadim Sergienko, about the situation in the Ukrainian consumables market, the main trends and the importance of teaming up with other companies. Sophie Lillie, Business Development Director of Static Control Eastern Europe, spoke next and gave an overview of Static Control’s large assortment of compatible and remanufactured cartridges and components.

Static Control and Makkon also believes in the importance of rewarding companies based on their performance. The event ended with an award ceremony presented by Paul Needham, General Sales Manager of Static Control Europe. Needham awarded five dealers who won in previous programs.

The whole event was held in an interactive way where each participant could ask questions and receive answers from both Static Control and Makkon managers. The event was ruled a success, with participants commenting that a lot was learned about the consumable market and Static Control’s current and future product lines. 

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For 30 years, Static Control has developed and manufactured the toner, microchips and components that go inside of printer cartridges from its world headquarters in Sanford, North Carolina, USA. Building upon its reputation as the technology and quality leader of aftermarket imaging systems, Static Control brings new levels of stability to the industry though its finished cartridge offerings. To learn more, visit www.scc-inc.com.

Static Control’s Chip Development Group Wins Ninestar’s Technical Innovation Award

Award Presented Every Two Years 

Sanford, N.C. – (October 5, 2018) – Static Control’s microchip development group was presented with the Ninestar Group’s Technical Innovation Award at the recent mid-autumn evening party held on September 21 in Zhuhai in recognition of the team’s accomplishments in chip research, development and implementation.

“Static Control’s chip designs utilized a new encryption and decryption algorithm, strictly memorizing serial numbers, and faster-speed ferroelectric technology, therefore reacts better to frequent OEM firmware updates, which brought valuable experience to the entire chip engineering team on future compatible chip designs and better defense against firmware updates,” said Jackson Wang, Chairman of the Board for the Ninestar Group.

A significant achievement for the chip development team was the ability to reverse engineer a new chip within 6 weeks of starting the project.

“Our ability to reverse engineer new chip solutions is essential in our ability to offer first-to-market solutions to our customers,” said Carl Richardson, Static Control’s Chief Operating Officer. “While speed is of the essence with each new product, it is equally important to our group to offer fully functioning, accurately reporting chips. Static Control’s chip development group is highly focused on providing the best solutions to the aftermarket and we are proud to be recognized from the organization for our hard work.”

The Technical Innovation Award is presented every two years by the Ninestar Group and recognizes achievement in technology throughout the company’s subsidiaries.

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For 30 years, Static Control has developed and manufactured the toner, microchips and components that go inside of printer cartridges from its world headquarters in Sanford, North Carolina, USA. Building upon its reputation as the technology and quality leader of aftermarket imaging systems, Static Control brings new levels of stability to the industry though its finished cartridge offerings. To learn more, visit www.scc-inc.com.