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e-mail: info@sforp.ru
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AQCMS Discusses the Office Printing Industry Issues

with the Largest of Russian Consumables Buyers

Moscow, July 03, 2020. The Association of Quality Consumables Manufacturers and Suppliers (AQCMS) had organized and performed on July 03, an online-conference called Quality Consumables: Who Manufactures Them and Where to Buy Them? The participants of the Conference were the representatives of 146 Russian companies the largest buyers of consumables for office printing devices. The Conference sponsors are Information Agency Business-Inform (Moscow), CUHDO Ltd., and INCOTEC Ltd.

The best Russian experts presented the participants with the reports regarding:

- The dynamics and tendencies of the Russian market of consumables during 2011-2020;

- The methods of the office printing quality evaluation in Russia and abroad;

- The testing results of printing quality and environmental characteristics of cartridges presented on the Russian market during 2014-2019;

- The leading Russian and International brands and the dynamics of their shares on the Russian market;

- The environmental requirements towards office printing devices and corresponding consumables (Stockholm Convention, RoHSREACH etc.);

- The experience of creating and running (within Russian companies) the b/w cartridge remanufacturing centers.

The Conference participants together with the leading industry experts discussed the issues related to practical aspects of quality cartridges procurement organizing; the control of printing quality and of environmental requirements for the products procured; as well as the issues of remanufacturing and disposing of the consumables.   

The considerable interest among the participants of the conference was caused by the following discussions:

- Cartridge quality testing: the discrepancy between the declared and an actual yield, low optical density of the image, grey background. Where to buy a quality cartridge, and who can really help in it?

- Forgeries on the Russian market: why their numbers are growing?

- Environmental rules violations and corresponding responsibility: the negative impact on health and environment of the cheap low-quality cartridges is proven; the commentaries of the Russian lawyers and experts regarding the responsibilities of the manufacturers, suppliers (sellers) and consumers (buyers) in accordance with Stockholm Convention and RoHS requirements.

- Remanufactured cartridges and their procurement: the issues of quality and consistency of characteristics or the possibilities of creating new jobs and preserving the environment?

 - Independent consulting: where to go to get an independent (from manufacturers, suppliers and sellers) consultation or expert opinion?

According to the results of the conference a workgroup of 7 persons was created for preparation of specific suggestions on developing the unified approach:

- Towards the definition of high quality concept for various-branded cartridges;

- Towards the system of informational support of the Russian buyers of the office printing devices and corresponding consumables;

- Towards the system of profile training and re-training of governmental organizations and commercial establishments engaged in procurement of office printing devices and corresponding consumables.

As a head of the working group was elected the President of AQCMS, Malinskiy Stanislav (e-mail: info@aqcmsrus.ru), as a Secretary, Savinova Alina, (Business-Inform, e-mail: info@sforp.ru).

As a nice surprise for the participants of the conference, there came presents on behalf of one of the sponsors. the Information Agency Business-Inform, which provided the participants of the conference with a free subscription for all printed matter of the Agency for 2020-2021 (BUSINESS-INFORM Review magazines, Supplies for Printing Machines catalogs, The Best Suppliers of the Compatible Consumables catalog) and sent out to all conference participant the digital versions of BUSINESS-INFORM Review magazine (issues #26, #27).

            The participants of the conference thanked the organizers and sponsors, and expressed the desire to meet once again already in September. The organizers of the conference confirmed such possibility and declared they would be planning to perform the online-conference for the end of September, and the part of the next BUSINESS-INFORM Review issue (#28, 2020) which is to be released in the beginning of September would be specifically focused on the issues of quality evaluation and standardization as well as on presenting quality consumables for office printing and their suppliers.

AQCMS: info@aqcmsrus.ru , https://aqcmsrus.ru/ 



The Distribution of MSE and G&G Brands Is a Logical Widening of Our Recent Range 

Roman Samoilov, Director, Office Assistant Company, 

answers the questions of Information Agency Business-Inform

   Your company, Office Assistant, is a successful distributor of Cactus, Static Control, Pantum, and CET products. Each of those brands is well-known on the Russian market and has its own resellers and buyers. And now you are about to undertake MSE and G&G cartridges distribution. What is the cause of such decision? Ambitions or economic calculations? How do you plan to position them?

As we once said a year and a half ago, when Office Assistant was just a start-up project, our main aim is to provide our partners on the Russian market with the set of brands each of those has its own unique features and characteristics, together though all those brands produce a synergy effect in terms of sales and fit in with 99% of customers and users requests in the field of printing compatibles.

For us MSE and G&G cartridges distribution is a logical broadening of our recent product range.

Each brand from our portfolio will receive clear and accessible from the markets point of view positioning not only in terms of price, but in terms of technical features of products, marketing and promotional support as well.

MSE and G&G cartridges fall into quality category, they are well-known internationally. It is exactly those brands that have many times become the winners of our Agencys and AQCMSs contests in the Best Quality nomination. However the prices on MSE and G&G are quite high. What advantages of each of those two brands do you consider to be primarily important for the Russian market?

Industry professionals know well that the product having stable quality extra features and own patent solutions just cannot be the cheapest on the market. Unfortunately in Russia the share of low-quality cartridges is still considerable, often it is the so-called Noname with the quality and yield below any acceptable criticism. For the most part it is due to such products that buyers and users form their negative attitude towards compatible materials.

On the other hand, we think that in Russia there is an already formed pool of customers and users who know what level of quality they need for products to fulfill their printing tasks and who realize the adequate price for such consumables, at the same time not being ready to overpay for using OEM products.

Both MSE and G&G have a large number of their own patents and technological solution, but the most important advantage for the buyer is the presence of the stably high performance in terms of prints quality and cartridge yield for reasonable price.

G&G and MSE are the brands with a successful history of development globally that have proved the stability of their quality comparable with the quality of OEM compatibles during multiple tests and comparative trials.

We wish to repeat the global success journey of those brands in Russia.

Your company is a successful distributor of Static Control cartridges. These cartridges already enjoy the established circle of buyers oriented towards the products of high quality. However could it be that the volume of procurement that potential buyers have been planning for Static Control cartridges they would simply divide between the two brands, Static Control and G&G, but the volume itself will remain the same?

We are counting on the notion that each brand from our portfolio will find its own buyer. To keep partners interested in working with our brands, well be using individual marketing tools and programs for each brand.

For a long time the distributor of G&G cartridges on the Russian market has been ROSCO Company. Many resellers and corporative buyers have got accustomed to the fact that it is necessary to ask ROSCO regarding the procurement of G&G cartridges. What now?Will there be two distributors of G&G cartridges? Is there a plan for some kind of coordination between Office Assistant and ROSCO?

You are absolutely right, Rosco has for a long time been the first and the only G&G products distributor on the Russian territory. Our colleagues have made a considerable chunk of work on bringing the brand to the market and its recognition among consumers.

We think that Office Assistant resources will allow enlarging the channels and the geography of sales of G&G brand, and improving of service scope on the Russian territory owning to the regional service centers which successfully provide warranty services for other brands from our portfolio such as Cactus and Static Control.

Of course we count on close cooperation and interaction with G&G head office as with a vendor, as well as with Rosco as with a distributor for performing unified strategy of brands development in Russia.

On which segment of the Russian market are you counting on by offering MSE cartridges? Since those cartridges are more expensive than Static Controls and G&Gs. However there is a wide range of cartridges for color laser printing as well as high yield cartridges oriented towards MPS-contracts. If you are oriented towards MPS-segment, will you be supplying also the solutions for remanufacturing of MSE cartridges?

During the first year we will provide for the Russian market MSE cartridges of extended yield. Those cartridges are made by Clover company with the use of unique own patented SCS (Secondary Cleaning System) technology, which allows to considerably enlarge the yield of the cartridge without any damage to the quality of prints.

This decision is especially interesting for the lines of color cartridges for middle and heavy segment of laser printing machines since there is no analogous solution anywhere in the world. That is why those MSE products in our view will be especially interesting for companies providing cost per copy print services, as well as for customers who are not just evaluating the price of consumables but complex costs including consumables, servicing of printing devices, logistics of spare parts and consumable materials.

According to the results of the year we will evaluate the achieved results and make a decision regarding the necessity of broadening of MSE brands assortment and bringing other Clover products on the Russian market.

How environmentally friendly are G&G and MSE cartridges? Whose certificates testify their eco-safety? To what extent are they in line with the requirements of Stockholm Convention (ratified in Russia in 2011), as well as RoHS and REACH?

Since the cartridges of both brands are widely known and demanded globally they satisfy the strictest world standards and possess all the documents and certificates testifying the high level of production culture as well as environmental safety, including RoHS and Reach certificates.

Your company is now a distributor of several expensive quality brands of non-original cartridges, MSE, Static Control, G&G. Is your company planning to enforce the work on promotion of quality products or are you supposing that every reseller should solve it this problem personally depending on its potential buyers?

Of course as a distributor we will do everything to provide our partners and users with most complete on our products on the market and its difference from analogs. We are ready to provide informational support for our partners during talks with customers as well as to provide samples and participate in product testing on customers technical base in case of necessity.

Right now our Agency together with AQCMS promotes on the Russian market the number of initiatives on support and development of Russian remanufacturing industry. Since remanufacturing industry is focused first of all on remanufacturing quality products, it is (though indirectly) stimulates in its development the procurement of quality cartridges. For instance, the idea presented by AQCMS on creating in Russian higher educational establishments the remanufacturing centers implies not only teaching students but also them further working for the good of their own university. It also changes the economic model in providing printing equipment with consumables from the one oriented towards the cheapest products to the one oriented towards more valuable products. To what extent are you interested in such initiatives?

Undoubtedly the promotion and support of cartridges remanufacturing industry is an important initiative. It seriously reduces the impact on environment, creates jobs and forms the right perception of the remanufactured products with the consumer.

It is not a coincidence that all MSE branded products are remanufactured and the Cactus brand as well has a considerable share of such cartridges in its range.

Of course the market introduces its corrections and we see that not all the cartridge models make economic sense in terms of being remanufactured; there is more demand for it within medium and heavy segments of printing equipment. However in those segments the quality and workability of remanufactured products often equals or even exceeds the new-built cartridges performance parameters.

Therefore we from our side are ready to support the initiatives in developing cartridges remanufacturing in Russia.

All the world now is facing the corona-virus pandemic, which will undoubtedly hit the economy of all countries. How do you evaluate the consequences of the pandemic for the Russian market of consumables? In the conditions of funding absence will the buyers choose low-quality cheap cartridges or still more expensive higher quality ones. Will the perspective of creating new jobs become the argument for developing the remanufacturing industry and therefore the argument for buying quality MSE and G&G cartridges?

The corona-virus pandemic made significant correctives not only in the field of economy but to everyday life in the whole world as well. Quarantine measures and restrictions hit the business and the economy in absolutely every country affecting more or less all market segments. Talking about consumables market, in my view the hardest impact has been received by smaller countries lacking financial reserves and being not ready for 2-3 months of a business lockdown. It is possible some companies will be forced to close or restructure their business.

Speaking of users and customers, the market of consumables in Russia has been already formed and has its supporters both in the segment of using OEM-materials and in the segment of compatible production. Undoubtedly within crisis times all the companies and organizations search the ways for optimization and decreasing the costs including printing costs, so some shift towards cheaper products is possible. But I do not think it will be significant in the present situation on the Russian market.

Today we see gradual withdrawal of restrictions in Russia, regions are returning to normal life. Following it, the businesses will start being restored.

We believe that the set of brands and the strategy presented by Office Assistant on the market will be required and will bring us partners for mutual implementation of our ideas into reality.

We would like to thank Business-Inform Agency for their interesting questions and the opportunity to share our ideas and opinion, as well as for all this long educational and analytic work of many years, which you are doing in such complex segment as the market of printing consumables in Russia.

Thanks ones again! Until our new meeting!

About Office Assistant (LLC Delia): The company is one of the leaders of the Russian market of office printing consumables, the member of AQCMS, official distributor of MSE, Static Control, G&G, CET, Pantum, Cactus brands products.


 AQCMS Offers Collaboration

to Russian Governmental Organizations and Commercial Companies

Moscow, June 25, 2020. The members of the Association of Quality Consumables Manufacturers and Suppliers are ready to provide Russian governmental organizations and commercial structures with free of charge consulting services for optimization of printing devices fleets and with help in provision of quality consumable materials. The Association believes that the optimization of modern offices is not only profitable economically but allows Russian organizations and commercial companies to protect their employees from the harmful impact of persistent organic pollutants (POPs) found in many cheap compatible cartridges on the Russian market.

On June 19 and 22 this year, the Association of Quality Consumables Manufacturers and Suppliers (AQCMS) held several online conferences with participation by association members as well as invitees from governmental organizations and commercial companies. During the conferences reports by the heads of AQCMS Expert Councils were heard regarding actual solutions in the field of optimization of businesses printing fleets; informational and environmental safety issues; advantages of quality cartridges; testing results of compatible cartridges presented on the Russian market; as well as regarding the basic violations of Stockholm Convention on Persistent Organic Pollutants by a number of manufacturers and sellers of compatible cartridges.

Having listened to and discussed the reports the conferences participants expressed their concern in regard to existing issues of printing devices fleets optimization in Russian organization; provision of informational and environmental safety in the modern office printing and copying devices; the presence on the Russian market of the large number of compatible cartridges violating not only the environmental requirements of RoHS and REACH, but also the requirements of the Stockholm Convention (ratified in Russia in 2011, a Global Agreement by 183 countries with the aim to protect people and the environment from highly toxic chemical substances). The participants of the conferences noted that they understand the range of objective reasons forming the existing situation on the Russian market and the forced character of procurement by a number of Russian governmental organizations of cheap and economically unfeasible office printing devices and corresponding consumables.

The participants of AQCMS conferences offered the representatives of the Russian Governmental organizations and commercial companies the free of charge provision of consulting services for solving the issues of optimization of printing devices fleets and help in provision of quality consumable materials. The representatives of AQCMS paid the attention of the conferences participants to opportunities available to acquire free consultations in Expert Councils and AQCMS Competence and Consulting Centers; as well as to the starting from 7th of July and organized by one of the AQCMS participants (namely Laboratory of Electrography) specialists teaching courses in the standardized method of printing quality evaluation LEM 2.01.19 certified in Russia.

The leading Russian companies the suppliers of office printing devices and quality consumables have offered the Russian governmental organizations and commercial companies not only the opportunity of free consulting services within the Expert Councils and AQCMS Centers but also a real help in organizing supplement of office printing devices and corresponding quality consumables, as well as all the necessary materials for organizing cartridge remanufacturing centers for existing printing devices fleets within the businesses premises.

We are ready to meet right away with the representatives of any governmental organization and commercial companies and discuss with them the whole range of individual issues related to the optimization of the office printing equipment fleets; to providing cartridges of confirmed quality; to creation of their own remanufacturing centers; as well as to the educating of the specialist in modern methods of evaluation and providing quality of office printing, - told the President of AQCMS, Malinskiy S.V.


Regarding the issues of cooperation with AQCMS Expert Councils and Centers feel free to contact us via e-mail: bizinform@list.ru (subject: AQCMS)

The applications for educating specialists in the Russian standardized printing quality evaluation method (LEM 2.01.19) can be received via phone: 8 (800) 222-50-51 or via e-mail:  education@electrography.ru



Stage 3 The Evaluation of Remanufactured OEM Cartridge Printing Quality

 June 23, 2020. - Moscow. The 3rd Stage of the International OPEN QUALITY PRINTING CONTEST is about to be completed. During this Stage the printing quality testing of remanufactured (refilled) first-pass genuine cartridges HP CF283A is performed.

            Contest Organizer  Information Agency Business-Inform

            Contest Co-Organizers  AQCMS and Laboratory of Electrography.

            The evaluation will be performed in accordance with the Russian method of standardized testing LEM 2.01.19., certified in Russia (Registration #  RU. 32155.040).

The active phase of the Contest continues until July 06, 2020.

Cartridges for the Contest are accepted until July 06 with the obligatory indication of the company participating, toner type used in refilling and its manufacturer.

The Winners and Nominees of the 3rd Stage of the Contest will be announced on July 20.

The cost of participation in the 3rd Stage of the Contest is: 300 USD per cartridge.

According to the results of the expertise of each of LEM 2.01.19-tested remanufactured (refilled) OEM cartridges Nominees and Winners of the Third Stage will be decided, as well as types of toners, providing the quality refilling of OEM-cartridges.

After the end of the 3rd Stage of the Contest all participant-companies will receive the results of testing for cartridges presented as well as winner-results.
Should you have any questions related to participation in the Contest, feel free to ask Information Agency Business-Inform, mail: bizinform@list.ru, info@sforp.ru

21.06.2020|RecyclingTimes Magazine|Business-Inform
 BUSINESS-INFORM Review Magazine (issue #28, 2020)

Is In Preparation for Print  

Information Agency Business-Inform (Moscow) has started a preparation for print of BUSINESS-INFORM Review Magazine (issue #28, 2020). The magazine is aimed at the specialists of office printing devices, supplies and parts industry.

The main magazine sections are: Global Industry Leaders, Russian Market Leaders, AQCMS News, Marketing, Printing Outsourcing, Information Security and Environmental Safety, Office Equipment and Printing Technology, Printing Supplies and Aftermarket, Expos and Conferences.

The topic of this issue is the Evaluation of Quality and Standardization Within the Industry of Office Printing Supplies.

Information Agency Business-Inform invites manufacturers and suppliers of quality supplies to place their product-ads in BUSINESS-INFORM Review (issue #28, 2020).

The print-run is 20000 copies.

The digital version of BUSINESS-INFORM Review can be found on Information Agency Business-Inform web-site, http://sforp.ru/birevieweng/ .

The magazine will be on sale (distribution) in the beginning of September 2020. 

Regarding the issues of ads and information placement in the magazine, please contact us: E-mail bizinform@list.ru


Business-Inform Review Magazine (Issue #27, 2020),

News from the World of Office Printing and Supplies 

Information Agency Business-Inform web-site displays a new issue of the quarterly magazine, Business-Inform Review (issue #27, 2020). The magazine readers are the specialists of the office printing devices, supplies, and parts industry.

More than 30 articles have been published in the magazines main sections: Global Industry Leaders, Russian Market Leaders, Marketing, Information Security and Environmental Safety, Office Equipment and Printing Technology, Printing Supplies and Aftermarket, Expos and Conferences, as well as in the new section, AQCMS News, dedicated to the activities of the Russian based Association of Quality Consumables Manufacturers and Suppliers (AQCMS).

In the Global Industry Leaders section presents articles by Tricia Judge  (Intl ITC) Clover Imaging Ready to Take Remanufactured to the Next Level, Volker Kappius (Delacamp AG) Throw Away the Concept of Throw Away, and interview by Volker Kappius (Delacamp AG)  Ambiguity Is the Worst Enemy of Business.

In the Russian Market Leaders section one can find a number of interviews: by German Plotnitskiy (BULAT Group) We Will Support the Industry with Our Own Solutions, Panova Natalya (Uniton Service) The Remanufacturing Industry Support Will Have the Positive Effect on the Economy and Environment of Our Country Igor Loginov (Veneta System) The State Pays Fourfold for Cheap Chinese Products.

In the AQCMS News section one can find a number of interviews by Sergey Kuzin (the Head of the Expert Council on the Remanufacturing Industry of the AQCMS) You Are not to Skimp on Customers, Stanislav Malinskiy (AQCMS President) Industry of Remanufacturing in Russia Is Getting a New Chance, Alexey Belikov (the Head of the Expert Council on Environmental Safety of the AQCMS) Remanufacturing Industry Is a More Reasonable and Safe Alternative to Contaminated NBCs, as well as a number of up-to-date press-releases from AQCMS.

In the Marketing section one can find the article by Stanislav Malinskiy (Business-Inform) Russian Market of Printing Supplies 2019 Cheap Products Continue to Dominate.

In the Information Security and Environmental Safety section there is a short digest of the article published on www.ey.com, How to Defeat Those Who Perform Cyber-Attacks on Medium-Size Businesses, as well as a short digest of an annual report by TUV Rheinland regarding the tendencies in cyber-safety for 2020.

In the Office Equipment and Printing Technology section one can find the article by Louella Fernandes (Quocirca) 6 Advantages of Cloud Print Services,as well as a range of articles dedicated to new products on the Russian market of office printing. The technical and functional aspects of new printers/MFPs from Canon, Epson, Konica Minolta and Xerox are being reviewed in detail.

In the Printing Supplies and Aftermarket section one can find the article How Trade Associations Help Protect the Environment, a press-release ETIRA: Non-OEM Newbuild Cartridge Toner Emission Tests Reveal 100% Failure Rate Danger to Health and Environment, as well as debates by Volker Kappius(Delacamp AG) and Steve Weedon (Print-Rite) on whether New Built Cartridges (NBC) Are Bad for the Environment?. Besides, the section holds an article by Tricia Judge (Intl ITC) The U.S. Department of Energy Scores High with Remanufactured Cartridges, and a press-release Static Control Welcomes Changes to the Russian Marketplace.

In the Expos and Conferences section one can find the article Event technology and the future of events.

Especially for international specialists, several articles dedicated to the Russian and International markets have been presented in English (see English Pages section).

The digital version of the magazine can be found on Business-Inform agencys web-site.

The printed version can be ordered starting from 1st of July, at the Business-Inform distribution department (www.sforp.ru, email: bizinform@list.ru, tel. +7 495 988-6146, Moscow, Barabanniy Lane, 4 (building 6)), Moscow specialists can purchase the magazine in RMS company shop (www.ramis.ru, +7 495 542-5098, Moscow, Medoviy lane, 4 (building 5) 

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